Store Policies
Everything about how Fulili ships, refunds, and operates — in one place.
🚚 Shipping
US-only, $5.99 standard, FREE over $50, 3–5 business days.
Read the full Shipping policy →
💸 Refunds
Damaged, defective, wrong, or missing items are covered within 7 days of delivery — refund-first, usually nothing to ship back. Opened blind boxes are final sale.
Submit a refund request →
Use the form to send your order number, request type, and photos — it goes straight to our support queue.
📄 Terms of Service
The rules of the shop: blind-box randomness, orders and payment, discounts and rewards.